Under IT Support we undertake
Hosting and supervision of software systems
During application hosting and supervision, we undertake the continuous monitoring, performance and status control, complex rights management of the custom software we develop.
Infrastructure operation
Our service covers the design and operation of the cloud environment for web applications and infrastructure operations in the public cloud.
Product support
We can provide ongoing product support for your system. This includes minor, pre-agreed development tasks and planned preventive maintenance. We ensure the provision of statistical data reports as required. We can also provide incident response if required.
Ongoing requirements tracking and liaison with the Customer
We provide our customers with a state-of-the-art web-based task management system, which makes our service transparent. Professional competence is ensured by a dedicated helpdesk colleague.
Hosting and supervision of software systems
During application hosting and supervision, we undertake the continuous monitoring, performance and status control, complex rights management of the custom software we develop.
Infrastructure operation
Our service covers the design and operation of the cloud environment for web applications and infrastructure operations in the public cloud.
Product support
We can provide ongoing product support for your system. This includes minor, pre-agreed development tasks and planned preventive maintenance. We ensure the provision of statistical data reports as required. We can also provide incident response if required.
Ongoing requirements tracking and liaison with the Customer
We provide our customers with a state-of-the-art web-based task management system, which makes our service transparent. Professional competence is ensured by a dedicated helpdesk colleague.
